Justice’s Magic Formula: Leveraging Connectivity, Innovation and a Holistic Approach

Through an innovative platform and client first approach, Perfected Claims is re-inventing how mass tort lawsuits are approached, and with remarkable results.

Perfected Claims was founded by Christian Archer with an expressly community-minded ambition, to “ensure that people who are wrongfully harmed receive justice,” and since 2017 he has been fulfilling this ambition with extraordinary success for the company’s clients. In the wake of the Californian wildfires that devastated vast regions of land, reduced countless homes to ashes and left multitudes dead, Archer’s consultancy supported mass tort lawsuits for some 17,500 clients and generated $4 billion in claim determinations for them collectively. In less than a decade Perfected Claims has achieved tremendous results; despite the fact that his team has been working for a multitude of individuals affected by disasters, Archer has refined the consultancy process so that “lawyers made more money, we made more money, and our clients made more money.” As he succinctly puts it, “everybody wins in that scenario.”

Looking back to the claims following the 2017 and 2018 wildfires, he brings attention to the manner in which mass tort lawsuits were being handled: “lawyers always had a terrible relationship with clients, as there are so many claimants and one law firm… vast amounts of information needed collecting and this resulted in people being treated like cattle.” Archer sought to change this flawed process, ensuring that Perfected Claims clientele were given individual focus and communicated with clearly. “We wanted to make it friendly for the client to know what information you need. You can log on at 3:00am in the morning and find out what the progress is on your case.” This is especially critical when considering that some cases may last “5 or 6 years at a time.” All this is part of Perfected Claims white-glove service that seeks to reduce “the frustrations of people who have been harmed by the greed of someone else,” keeping them from getting “double victimized” by the indifference of big law firms in addition to the acute financial and emotional toll claimants have been dealing with throughout the legal process. Archer proudly addressed this issue through an innovative platform which Perfected Claims has established to keep clients in 24-hour communication with the company’s team, a service that “nobody in the legal space offers, a Facebook like environment for people to go on in real-time” so that they never feel alone during an especially difficult time. This has not only supported clients but been fundamental in ensuring lawyers have all the information needed in an accessible place to create the strongest legal case possible.

 

Having their operation based in the U.S. Virgin Islands, Archer sees both the evident values and hurdles of Perfected Claims socio-economic location. The brain-drain the island’s face inspired Archer in his desire to reverse the process with an internship program that can help expose young people to “all of the potential career opportunities that are in front of them,” whether that be “a student who is interested in graphic design, technology, learning how to code, or marketing.” The program offers real lifelong opportunities, getting young people “thinking about this as a profession, not as a summer job.” It is clear that Archer’s success in building a proficient team, as well as his efforts in recruiting new additions to this it, has its foundations in a strong set of principles that set no limits to growth.

When Archer considered what he foresaw for the future growth of Perfected Claims, he professed a determination to double the company’s 24 employees and expand its offices. This is accompanied by an exciting investment opportunity to raise capital, as Archer states “these cases are incredibly expensive; you’ve got to fight fire with fire. We’ve got the powerhouse litigators and staying power to ensure we are not backing down.” The funds raised will help further Perfected Claims mission to seek justice and compensation for those affected whilst creating enormous investment potential. This will all be achieved through a stringent accountability process, empowering those affected in the past whilst laying the foundation for a safer and fairer society in the future